Independent TERMLY BEST PRACTICE: HELPING HEADS AND BURSARS MAKE INFORMED CHOICES SPRING TERM 2019 www.independentinsight.net I www.iexcellence.co.uk | www.i25awards.co.uk STRATEGIC SCENARIO A PARENTAL COMPLAINT CATERING KPIs WHERE ARE THE PRESSURE POINTS? FINANCIAL SCENARIO MAXIMISING YOUR ASSETS Shortlist announced: SEE PAGE 31 for more details in association with SCHOOL PARTNERSHIPS: SCHOOL PARTNERSHIPS: ARE THEY HAVING AN IMPACT? ON RESULTS? ON PUPILS? ON STAFF?